Faqs

Certainly! We are pleased to offer a 5% discount exclusively to police officers, firefighters, and members of the military as a token of appreciation for their service and dedication to our communities. This discount is our way of expressing gratitude for their sacrifice and commitment to keeping us safe.

If you’re part of these groups, notify us when scheduling your service or requesting an estimate, and we’ll apply the discount to your total bill. We appreciate the contributions of our service members and proudly offer this special deal to them for Electrical work in Raleigh.

You can request an inspection for any electrical work In Raleigh. We suggest asking the company which types of electrical work require inspection to save money.

We typically do not charge by the hour for most of our services. Instead, we operate on a flat-rate pricing model, which includes both labor and material costs. When you request a service from us, we provide you with a comprehensive quote that outlines the total cost for the job based on the specific services required. This approach ensures transparency and clarity regarding pricing, allowing you to budget accordingly and avoid any surprises.

However, if you’re looking to hire an electrician from us for a specific electrical project that does not involve troubleshooting or repair work, we do offer an hourly rate option. In such cases, the rate is $180 per hour for the electrician’s time, excluding any materials or additional costs associated with the project.

Whether you opt for flat-rate pricing or hourly rates, we aim to meet your preferences and offer the best pricing for your Electrical work in Raleigh project. If you have inquiries or require detailed pricing discussions, don’t hesitate to contact us. We’re committed to assisting you at every stage.

Yes, ELECTRIC ALL PRO does carry liability insurance with coverage up to 2,000,000 dollars. This insurance provides protection in case of any unforeseen incidents or accidents that may occur during the course of their work. It ensures that both the company and its clients are safeguarded against potential liabilities and damages. If you require further details or documentation regarding their insurance coverage, feel free to reach out to them directly for confirmation.

Yes, we do offer financing options to make our services more accessible to our clients. Our financing plan features the following terms:

No Interest Rate: We believe in providing transparent and fair financing options to our clients, which is why we offer financing without any interest rates.
One Down Payment: To initiate the financing plan, clients are required to make one down payment.
Five Payments After the Down Payment: Following the down payment, the remaining balance is divided into five equal payments, allowing our clients to spread out the cost over a manageable period.
This financing option is designed to provide flexibility and affordability to our clients, making it easier for them to invest in their projects without worrying about high-interest rates or large upfront payments.

If you’re interested in exploring our financing options further or have any questions about the terms, please don’t hesitate to contact us. We’re here to help you find the best payment solution that suits your needs and budget.

Yes, we are pleased to offer a comprehensive warranty for our electrical work In Raleigh to provide our clients with peace of mind and assurance in the quality of our services. Here are the details of our warranty:

Materials Warranty: We provide a one-year warranty on all materials used in our projects. This warranty ensures that the materials we use are free from defects and will perform as intended for a period of one year from the date of installation or completion.
Labor Warranty: In addition to the materials warranty, we also offer a lifetime warranty for our labor. This means that we stand behind the quality of our workmanship for the lifetime of the installed system or service. If any issues arise due to faulty installation or workmanship, we will address them promptly and at no additional cost to you.
Our warranties are a testament to our commitment to delivering high-quality work and ensuring customer satisfaction. If you have any questions about our warranty policies or need to make a warranty claim, please don’t hesitate to contact us. We’re here to support you every step of the way.

If you have electrical questions about your electrical project, you can reach out to our company by calling our main line. When you call, a Dispatcher will answer your call and assist you by listening to your electrical questions, concerns and requests. They will gather all the necessary information to understand your needs thoroughly.

For technical electrical questions or inquiries that require more specialized knowledge, such as specific details about the electrical work or technical aspects of your project, the Dispatcher will transfer your call to one of our experienced technicians or to the company’s license holder. Our technicians and licensed professionals are equipped to provide you with the expertise and guidance you need to address your electrical work In Raleigh.

Whether you have general inquiries, technical questions, or need assistance with your electrical questions & project, our team is here to help you every step of the way. Please don’t hesitate to reach out to us, and we’ll be happy to assist you with your electrical needs.

The distinction between a free estimate and troubleshooting lies in their purposes and the nature of the service provided:

Free Estimate: A free estimate is typically provided when you’re inquiring about the cost of a potential project or service. It’s an opportunity for you to gather pricing information and assess the feasibility of proceeding with the project. During a free estimate, a member of our team will evaluate the scope of the work, discuss your requirements, and provide you with an estimate of the cost involved. This allows you to make an informed decision about moving forward with the project based on the projected expenses.
Troubleshooting: Troubleshooting, on the other hand, is a service specifically aimed at identifying and diagnosing existing electrical problems or issues within your electrical system. It involves the process of investigating and analyzing the source of the problem, which often requires time, expertise, and specialized equipment. Unlike a free estimate, troubleshooting involves active problem-solving to identify the underlying issues causing electrical malfunctions or failures. Due to the technical expertise and resources required for troubleshooting, there is a charge associated with this service. At our company, we charge $180 for troubleshooting services, which covers the time and effort invested in diagnosing and identifying your electrical problem.
In summary, while a free estimate provides pricing information for potential projects, troubleshooting involves the identification and diagnosis of existing electrical issues and is subject to a service fee due to the specialized nature of the service provided.

Of course! You have the option to send us pictures or text messages at our company number, 919-263-0433. We understand that visual information can be useful in communicating details about your project or any issues you may encounter, so feel free to use this communication channel at your convenience. If you have any questions or need further assistance, don’t hesitate to reach out to us through that number. Our team is always here to help you out!

Our company holds a Limited Electrical License, enabling us to work on Residential, Multi-Family, and Commercial Buildings for projects up to $60,000.

We have discontinued the practice of providing our license to customers. If you engage Electric All Pro for your project, we handle our City Permit process internally from our office. This ensures that all necessary permits and paperwork are properly managed and in compliance with regulations.

Yes, it is mandatory and an obligation for electricians to continue their education after obtaining an electrical license. This ongoing education is necessary to keep their license active and to operate their business legally. In many jurisdictions, electricians are required to complete continuing education courses on a regular basis as part of the license renewal process.

Continuing education ensures that electricians stay abreast of the latest industry standards, regulations, and best practices. It equips them with the knowledge and skills needed to perform their work safely, efficiently, and effectively. Additionally, continuing education may cover new technologies, advancements in electrical systems, changes to building codes, and safety protocols, among other relevant topics in the electrical field.

By participating in continuing education programs, electricians demonstrate their commitment to professional development and excellence in their craft. It helps them remain competitive in the industry and provide the highest level of service to their clients.

Therefore, ongoing education is not only necessary for maintaining licensure but also essential for staying current and proficient in the ever-evolving field of electrical work.

we do charge for troubleshooting or diagnostics services. Identifying electrical issues requires time, expertise, and often specialized equipment. Our technicians dedicate their time and knowledge to thoroughly assess and diagnose the problem, ensuring an accurate understanding of the issue at hand.

As such, we do charge a fee for this service, which covers the time and effort invested in diagnosing and identifying the electrical problem. This fee also accounts for the technician’s time spent traveling to your location.

If you’re experiencing electrical issues in your house and would like our assistance in resolving them, please feel free to schedule a troubleshooting service with us. Our team will work diligently to identify the problem and provide you with the necessary solutions to address it effectively.